Having launched and managed several innovation programs at Fortune 100 companies, I can say for certain that Six Sigma is a far more natural fit for most companies than innovation. Six Sigma gives structure to the known, while innovation aims to do so for the unknown. There is nothing scarier/more threatening to a large company […]
My response to the Six Sigma vs Innovation Debate on BusinessWeek Read More »
I’ve had a Facebook account since early 2007, but resisted its advances like catcalls from drunken sailors. My first few friend requests didn’t exactly inspire hope – random co-workers, curious exes, and forgotten classmates . What kind of voyeuristic, Orwellian nightmare was this?? And, why were my ‘friends’ so damn old and frumpy?! Where were
At a conference last week, I noticed something peculiar. A tall man was talking business with a woman well over a foot shorter. The sheer disparity in their size made me realize something really important – that she will never know the joys of finishing a full serving of Chipotle! No, that’s not it. It
These are triumphant times for humans. We are decisive winners of Darwin’s game. Sure, an occasional rhino might trample your safari group, or a Xanax-addled chimp might not like your friend’s new hair cut. But in most situations, the human is king. Like prepping Alec Baldwin for a love scene, we can shave down any
Not long ago, the New York subway was plastered with ads for a drug called Claritin. Lush, green landscapes with pretty models having a ‘moment of clarity’. I had no idea what Claritin was, but I’d never seen a woman look that happy – with or without drugs. Too bad Claritin was hardly more effective than a sugar
What if I told you there was an iconic man who travels the world drawing fanatical crowds, his book has been read by millions, and his followers praise his brave crusade. No, this man is not the Messiah, or even Oprah. His name is Richard Dawkins and ironically, he is the world’s most beloved atheist. His rise
Last Saturday, my father gave me a ride from Brooklyn to Manhattan. Not only was this a great way to get a life lecture from an all-knowing immigrant while trapped in his car, it was also a lesson in price inefficiency. Driving is a series of small decisions. The biggest one on this trip was
Time for Dynamic Pricing for Tolls and Other Businesses Read More »
There’s something’s in the air. Unfortunately, it’s swine flu. This breakout has me thinking: God bless the Japanese! They have the right idea about personal hygiene. Japanese bow to say hello. During flu season, they wear masks on the train. Their meticulous attention to cleanliness makes me want to hug every single one of them.
It’s been happening before your very eyes. Yet, you’ve failed to act. You’re both victim and accomplice. Shepherd and sheep. Unfortunately, it might already be too late. No, this isn’t the script for Tom Cruise’s next Scientology recruitment video. It’s my vision of a future where the virtual world is all-consuming and far more relevant