The Reviews are in…for my opening keynote at “Innovations in New Service Development “

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Conference attendees have spoken. According to a note I just got from Dennis Noonan at Marcus Evans, I received the highest speaker scores at the conference. He wrote, “Your presentation received a 4.6 out of 5 for content and a 4.8 out of 5 for delivery.”

Attendee comments: “great content and delivery” | “great job” | “examples were very helpful” | “good mix” | “great talk and content” | “good – solid opening”

Awww…sometimes corporate life can be so heartwarming.

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